The power skills training I received through Hyphen has been instrumental in my growth at N26. It has helped me build better relationships and work more effectively within my team.
N26, a leading digital bank, was grappling with a high attrition rate of 31% among its new graduates within their first year. To address this issue and promote better retention, N26 partnered with Hyphen, a premier talent development platform.
Graduate attrition can be costly, disruptive, and negatively impact team morale. Understanding the key drivers behind attrition and addressing them effectively is crucial for any organization's success. N26, acknowledging this challenge, sought the expertise of Hyphen to lower their attrition rate and build a more stable, engaged workforce.
Hyphen devised a comprehensive talent development program for N26 graduates, focusing on three main pillars:
A year after implementing Hyphen's talent development program, N26's graduate attrition rate plummeted from 31% to 9%. This remarkable improvement was reflected not only in lower recruitment and training costs but also in increased team morale and productivity.
Graduates praised the program, with one saying, "The soft skills training I received through Hyphen has been instrumental in my growth at N26. It has helped me build better relationships and work more effectively within my team."
Managers also noticed the positive impact. As one manager remarked, "The insights provided by Hyphen have been a game-changer. I feel more equipped to foster learning within my team, which has improved our overall performance."
Moreover, the community of like-minded peers provided a valuable support network for the graduates. One of the participants noted, "The community created through Hyphen's program has made a significant difference in my experience at N26. I have a network of peers I can learn from, share experiences with, and lean on for support."
This case highlights the power of Hyphen's talent development program in promoting employee retention and job satisfaction. By delivering targeted soft skills training, equipping managers to foster learning, and creating a supportive community, Hyphen has helped N26 dramatically reduce its graduate attrition rate, demonstrating the lasting value of strategic, well-executed talent development.