Immediate ROI through reducing attrition from 30% to single digits

Yordas Group, a science-focused Consulting company based in the UK, was experiencing challenges with the retention and productivity of employees with less than five years of experience. The issues at hand were:

• High attrition rates in double digits were causing disruption and added costs in recruitment and onboarding processes.
• Lower productivity levels among less experienced employees were impacting the company's overall performance and financial returns.

In partnership with Hyphen, a premier talent development platform, Yordas Group turned these challenges into financial success:

• The attrition rates for new hires significantly reduced, dropping from double digits to single digits.
• The productivity of employees with less than five years of experience noticeably improved, positively affecting the company's financial returns.

The Hyphen Approach

Hyphen adopted a holistic approach to address the retention and productivity challenges at Yordas Group. The approach was centred around a customized talent development program, targeting employees with less than five years of experience, and incorporated the following components:

1. Customized Training: Recognizing that one-size-fits-all doesn't apply in talent development, Hyphen designed customized training modules tailored to Yordas Group's business model, values, and strategic objectives. The training focused on skill enhancement, particularly the skills that were deemed crucial for the roles held by the less experienced employees.
2. Group Coaching: Group coaching sessions were conducted to create an environment of shared learning. These sessions enabled participants to learn from each other's experiences, thereby fostering camaraderie and encouraging collective growth.
3. Insightful Metrics: Hyphen leveraged data analytics to provide Yordas Group's leadership with valuable insights into the progress and performance of the employees undergoing the training. This allowed the company to track improvements in productivity and gauge the program's effectiveness in real-time.
4. Community Building: Hyphen facilitated a community of peers within the company, allowing the less experienced employees to learn from each other, share experiences, and foster a collaborative work culture.

The combination of these elements in Hyphen's talent development program provided a comprehensive solution to address the specific needs and challenges faced by Yordas Group. It ensured that the less experienced employees received the necessary support and training to enhance their productivity, while also fostering a positive work environment that encouraged retention.

Results

Hyphen's talent development program resulted in a significant increase in productivity and a dramatic decrease in attrition rates at Yordas Group. This had a direct, positive impact on the company's financial returns. Feedback from the participants and company leaders was overwhelmingly positive:

The CFO of Yordas Group noted, "Hyphen's talent development program has delivered immediate return on investment. The reduction in attrition rates for our new hires from double digits to single digits has led to significant cost savings. This is an investment that has truly paid off."

The Head of HR expressed their satisfaction with the ease of implementation: "Rolling out Hyphen's training program was impressively straightforward. The insights provided have been invaluable in further understanding our employees and fostering their development. It's been a game-changer."

A participant from the program shared their experience: "The training I've received through Hyphen's program has equipped me with the skills and knowledge to excel in my role at Yordas Group. I now feel fully prepared to take on any challenges that come my way."

Conclusion

This case study exemplifies the financial return of investing in Hyphen's tailored talent development programs. By focusing on less experienced employees, Hyphen was able to enhance productivity and drastically reduce attrition rates at Yordas Group. The immediate return on investment, cost savings, and improvement in employee engagement underscore the value of such an investment. With improved employee skills, insights for leaders, and reduced attrition rates, Yordas Group is well-positioned for continued growth and success.